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Returns & Exchanges


 

Returns

Your order will be hand made by the designer, the ultimate quality control.  It’s not often that defects slip through that level of attention, but it could happen! Luckily all Office of Minor Details come with a 5 Year Warranty. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 365 days of delivery for a full refund including the shipping costs.

Changing your mind is not a crime and it can happen to us all. If it happens to you, or if you have received one of my items as a gift and it’s just not your thing, please contact support@officeofminordetails.com. I am more than happy to help you exchange or refund your purchase if returned within 365 days of delivery. 

There are a few things to note: the return shipping isn't covered if the product is not faulty and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original or similarly protective packaging.

Remember, I personally stand behind the quality of my work. All of my products come with a 5 year warranty against material or workmanship defects (warranty details).  If breaks I’ll fix it! Just drop me a line at support@officeofminordetails.com.

 


 

Exchanges

If you would like to exchange your purchase with another item from the Office of Minor Details we will happily help within 365 days of delivery. 

Would you like to exchange and item?

Please contact me at support@officeofminordetails.com for assistance.

Return shipping isn't covered and exchanges need to be returned unused, in original condition and in the original or similar protective packaging. Returned items that do not satisfy these requirements may not qualify for a refund. 

 


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