Shipping & Delivery
CoVid-19 SHIPPING (Last updated August 26, 2020)
Australian Orders
Free shipping via Australian Post Standard Letter (without tracking) is still available on most orders. Delays are expected but these do not seem to be too bad at the moment. Upgrade to ‘Australian Post Express (With tracking)’ if you would like faster and more assured delivery.
International Orders
Australia Post is still shipping most countries, however 10-20 working day average shipping times are expected at the moment.
Unfortunately Standard Free Delivery is not available on International orders at present, the 'International Letter Merchandise' service has been suspended. All items can only be shipped via ‘Australian Post Standard Parcel (With Tracking) and is TEMPORARILY FREE FOR ORDERS OVER $70 AUD ONLY.
If you would like additional security please upgrade to ‘Australian Post Standard Parcel (With Tracking + Signature).
Due to the expected delays at the moment please exercise some patience.
Estimated shipping times & costs
| $ AUD | Shipping Method |
Australia
| FREE | Australia Post Standard Letter (no tracking) 4-6 business days |
| $8.90 | Australia Post Express Parcel (tracked) 2-4 business days |
New Zealand
| FREE | Orders over $70 AUD - Australia Post Standard Parcel (tracked) 2-4 business days |
| $9.90 | Australia Post Standard Parcel (tracked) 6-12 business days |
| $14.90 | Australia Post Standard Parcel (tracked + signature) 6-12 business days |
USA & Canada
| FREE | Orders over $70 AUD - Australia Post Standard Parcel (tracked) 6-12 business days |
| $12.90 | Australia Post Standard Parcel (tracked) 6-12 business days |
| $17.90 | Australia Post Standard Parcel (tracked + signature) 6-12 business days |
Singapore & Hong Kong
| FREE | Orders over $70 AUD - Australia Post Standard Parcel (tracked) 6-12 business days |
| $10.90 | Australia Post Standard Parcel (tracked) 6-12 business days |
| $15.90 | Australia Post Standard Parcel (tracked + signature) 6-12 business days |
UK / European Union & Rest of World
| FREE | Orders over $70 AUD - Australia Post Standard Parcel (tracked) 8-16 business days |
| $17.90 | Australia Post Standard Parcel (tracked) 8-16 business days |
| $23.90 | Australia Post Standard Parcel (tracked + signature) 8-16 business days |
Delivery times
Delivery times quoted are Australian Post Office targets only and are not to be taken as guarantees. Items may take longer than quoted targets.
Taxes and Import Duties
The Office of Minor Details is not GST registered and does not charge sales tax (GST, VAT etc) at the time of sale. Some countries do however require taxes to be paid on imported goods.
Once your order had left the studio the purchaser is responsible for all customs and import related duties, tariffs and charges if there any applicable to your country or region.
Lost Items
Items lost in the post are very rare from experience but it can happened. If it does we have a policy of full replacement or refund at the buyer’s discretion.
If upgraded shipping was selected the tracking information provides and easy way to locate your order. You can find your tracking information in your shipping confirmation.
Need help tracking your order? Drop us a line support@officeofminordetails.com.
Orders that are marked 'Delivered' via the item tracking information can not be refunded.
If you opted for the free shipping your order can not be tracked unfortunately.
If you believe your order is overdue please let us know as soon a possible but please remember the shipping target delivery time is not a guarantee.
Items can be delayed in the post for a number of reasons. From the time of shipping the following waiting periods are required to allow enough time for delayed items to arrive before an order can be considered lost.
- Australian orders: 20 business days.
- International: 40 business days.